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β In the jewelry industry, CAD models are used to design jewelry of any shape or material.
β What are some benefits of working with CAD programs?
β One of the main benefits of working with a CAD file is that the 3D designer can see what the finished jewelry will look like early on in the process.
β Aside from making life easier for the jewelry studio, a digital model allows the client to make sure they like the design before itβs actually produced.
β Finally, a CAD model allows the jeweler to estimate the metal weight beforehand. As a result, the client can have a price estimate before committing to production.
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As this is a digital 3D CAD design, please allow 3β4 days for the complete initial CAD design version.
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β¦ Upon purchasing this listing, $10 USD will be used toward designing your jewelry, including up to 3β4 limited variations of the same design concept in 3D CAD images. We will provide you with pictures and communicate with you throughout the entire process.
β¦ This $10 USD will be applied toward the total cost of your jewelry. If you change your mind for any reason, the $10 USD is non-refundable, as it covers the labor and time involved in creating the design.
β¦ If you need an STL file for 3D printing, an additional fee will apply. Please contact us for more information. STL file charges will depend on your required design.
β¦ If you need this model in wax or metal, please send us a message before purchasing.
β¦ All our pieces are handcrafted with extraordinary care in India.
β¦ For any further updates or questions, please contact us.
β¦ Thank You For Visiting Our Store β¦
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Digital downloads
File delivery
Your files will be available to download once payment is confirmed.
Payment Options
Returns & Exchanges
Returns & exchanges not accepted
But please contact me if you have problems with your order
Privacy policy
Privacy Policy β EliteMoissy
At EliteMoissy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and safeguarded when you shop with us. By placing an order, you agree to the practices outlined below.
1. Information We Collect
Personal Information:
When you place an order, we collect details such as your name, email address, shipping address, and payment information.
Order Information:
We maintain records of your purchases, including product details and transaction history.
2. How We Use Your Information
Order Processing:
Your information is used to process orders, arrange shipping, manage returns or exchanges, and provide customer support.
Communication:
We may contact you regarding order updates, policy changes, or promotional messages if you have opted in.
Service Improvement:
We analyze customer data internally to improve our products, designs, and services.
3. Data Security
Protection Measures:
We use industry-standard security practices to protect your personal information from unauthorized access, alteration, or disclosure.
Secure Payments:
All payments are processed securely through trusted third-party payment providers. We do not store your payment details.
4. Return & Exchange Policy
Returns:
Return requests must be made within 7 days of delivery. Please contact us before returning an item, provide clear photos, and ensure the product is returned in its original packaging. Returns sent without prior approval are the buyerβs responsibility, including return shipping costs.
Exchanges:
Exchanges may be offered in specific cases. Please contact us for assistance.
After 7 Days:
Issues reported after 7 days from delivery are eligible for repair only. Returns are not accepted beyond this period.
5. Custom & Personalized Orders
No Returns or Exchanges:
Custom-made, personalized, or engraved items are non-returnable and non-exchangeable. Repairs or upgrades may be available. Any modification to a standard item is considered a custom order.
Cancellations:
Custom orders cannot be canceled once payment is completed. Design changes requested after payment may result in additional charges. If we cancel a custom order, labor costs will be deducted from the refund.
6. Warranty & Repair Services
Warranty:
All jewelry purchases include a 60-day warranty, along with limited lifetime service after the warranty period.
Repairs:
Repairs are available for a service fee within the warranty period. Please contact us for timelines and support.
7. Shipping Policy
Tracking:
A tracking number will be provided once your order ships. Any delays or issues after shipment are the responsibility of the courier and buyer.
Address Changes:
Address changes after shipment cannot be guaranteed. Please verify your shipping details carefully before dispatch. Contact us in advance for special shipping requests.
8. Semi-Mount Ring Details
Customization:
Please provide accurate stone measurements and reference images. Various stone shapes and cuts are supported. Customers are responsible for setting their own center stone.
Final Approval:
Photos of the completed semi-mount will be shared for approval. Issues resulting from center stone setting are not covered under our responsibility.
9. Confidentiality
Data Sharing:
We do not sell or share your personal information with third parties, except as required for order fulfillment or legal compliance.
10. Policy Updates
Changes:
EliteMoissy reserves the right to update this policy at any time. Updates will be posted, and continued use of our services indicates acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns regarding this policy, please contact us via Etsyβs messaging system.
Frequently Asked Questions
Custom & Personalized Orders
Weβre happy to create custom and personalized jewelry made just for you. Our customization process is simple and transparent.
Step 1: Message us on Etsy to let us know youβre interested in a custom piece, and a team member will respond within a few hours.
Step 2: Share your design inspiration, such as a reference image, sketch, or idea. If you donβt have a finalized design, we can help create one based on your vision.
Step 3: We craft jewelry using moissanite, sapphire, or other gemstones in 925 sterling silver, 10K, 14K, 18K gold, or platinum, available in white, yellow, or rose gold.
Step 4: We provide a CAD design for approval before production and share final product images once completed.
Engraving Services
Yes, engraving is available at no extra cost.
To avoid errors, we recommend carefully reviewing all engraving details. You may request engraving preview images before your order is shipped.
Jewelry Care Guidelines
Proper care helps maintain the beauty and longevity of your jewelry.
Please follow these care tips:
I. Remove jewelry during workouts, heavy activities, or while applying perfume and hairspray.
II. Avoid exposure to harsh chemicals.
III. Do not allow nail polish remover to touch the metal.
IV. If used for stone cleaning, ensure nail polish remover does not come into contact with the metal setting.
For cleaning, gently brush stones using warm water and mild soap with a soft brush. Rinse thoroughly to remove soap residue and dry using a clean, soft cloth. Avoid using tissues or paper products, as they may scratch the surface.
Order Processing & Delivery Time
Production time depends on design complexity and order volume. Most orders are completed within 7β14 business days.
Shipping time varies based on location and selected shipping method. Estimated delivery dates are shown during checkout.
We also offer express and rush express shipping for urgent orders.
Return Policy
No Returns for General Reasons:
All items are handcrafted and made to order. Returns are accepted only in cases of verified manufacturing defects. Returns due to personal preference or change of mind are not accepted.
Product Accuracy:
We provide clear descriptions and high-quality images to represent each item accurately. If you need clarification before purchasing, feel free to contact usβweβre happy to assist.
Eligibility:
Returns or exchanges are approved only if a manufacturing defect is present, such as undisclosed flaws or incorrect sizing.
Custom Order Policy
Final Sale on Custom Orders:
Items made specifically to your requirementsβincluding engraved or modified designsβare not eligible for return or exchange.
Order Details:
Please provide precise and complete information when placing a custom order. All details will be confirmed before production begins to ensure accuracy.
Design Approval:
Once the design and specifications are approved, production will start. Changes requested after this stage may not be possible.
Cancellation Policy
Orders may be canceled within 3 hours of purchase for a full refund.
After this period, cancellation fees apply based on production status:
I. Design Phase (within 48 hours): 20% cancellation fee
II. Production in Progress: 25% cancellation fee
III. Final or Completed Stage: 35% cancellation fee
To request a cancellation, please message us via Etsy with your order number. Refunds will be issued to the original payment method.